Talk To Us

Refund & Cancellation Policy

Last Updated: January 22, 2026

This Refund & Cancellation Policy applies to products and services purchased directly from zedtechsecure.com, operated by ZED TECH LLC, DBA QB Services. By purchasing from our website, you acknowledge and agree to the terms outlined below.

Digital Products & Software Licenses

Many of the products offered on our website are digital software licenses or activation keys. Due to the nature of digital goods, once a license key has been delivered or accessed, the product may not be eligible for a refund.

Refunds may be considered under the following circumstances:

  • The product key was not delivered due to a verified system error.
  • The license provided is invalid or cannot be activated and our support team is unable to resolve the issue.
  • The product purchased is materially different from the description on our website.

Refund requests must be submitted within a reasonable time after purchase and will be reviewed by our support team.

Order Delivery

Software licenses and digital products are typically delivered via email after purchase. Delivery may take anywhere from a few minutes up to 1–2 business days depending on order verification and processing.

Third-Party Software

Some products available on our website are provided by third-party software vendors. ZED TECH LLC does not control the policies of these vendors.

Refunds for third-party software products may be subject to the terms and licensing policies of the respective software publisher.

Billing Disputes & Chargebacks

If you believe there is an error with your billing, please contact us at support@zedtechsecure.com before initiating a chargeback.

Unauthorized chargebacks without prior communication may result in suspension of services or refusal of future purchases.

Refund Processing

  • Approved refunds will be issued to the original payment method used during the purchase.
  • Processing times depend on the payment provider and may take approximately 5–10 business days to appear on your statement.

Policy Updates

ZED TECH LLC reserves the right to modify or update this Refund & Cancellation Policy at any time. Updates will take effect immediately upon being posted on this page.

Contact Information

If you have any questions regarding refunds, cancellations, or billing inquiries, please contact us at:

Email: support@zedtechsecure.com
Address: 4132 Oakton St, Skokie, IL 60076, USA

Refund Request or Cancellation

Name(Required)